GovTech Glossary: Building a Shared Language for Digital Governance
The GovTech Glossary, developed by the Global Governmental Technology Center in Kyiv, is more than just a collection of definitions — it's an interactive, real-time resource designed to bring clarity, consistency, and relevance to the rapidly evolving GovTech space.
This living glossary supports public servants, researchers, and digital innovators by offering:
- Clear, accessible explanations of 60+ terms
- Cross-referenced definitions from global authorities such as the OECD, Eurostat, World Bank, and international industry bodies
- Real-life examples of GovTech solutions from Ukraine and across the world
Example
Take, for instance, the entry on Assistive Technology. The glossary not only outlines how organizations like the World Health Organisation (WHO) and the Assistive Technology Industry Association define the term — it also showcases practical applications:
- In Ukraine, the “Affordable Education” project by the Ministry of Education and Science ensures access to learning for children with special educational needs, through adaptive devices and inclusive software.
- Meanwhile, in Norway, over 300 municipalities have implemented welfare technologies to support citizens with cognitive impairments, as part of a national strategy for age-friendly living.
Whether you’re navigating concepts like blockchain, natural language processing, or quantum computing, or looking for grounded case studies, the GovTech Glossary connects terminology with tangible impact.
It’s one more strategic contribution to framing a common language for GovTech — helping governments and innovators speak with precision and purpose in the digital age.
We are honored to collaborate with our information partners: CDTO Campus, Diia.Digital Hromada, and the GovTech Alliance of Ukraine. Thank you for supporting this GovTech journey!
Number of Glossary Entries
69
Number of highlighted words in GovTech Glossary
97
Number of definitions presented in the GovTech Glossary
100
Number of Ukrainian and global projects covered in GovTech Glossary
Unpack the world of GovTech
through our glossary!
0-100
3D printing
5G technologies
6G technologies
A
Analytics Platform
Artificial Intelligence
Augmented Reality
Assistive Technology
Adaptive AI
Advanced Metering Infrastructure
AI Assistant / Copilot
AI Simulation
AI TRiSM
Antivirus software
Application
Application Programming Interface
B
Blockchain
BPMN (Business Process Model and Notation)
C
Computer vision
Cubesats
Cryptography
Chatbot
Content management system
Conversational AI
Customs system
CI/CD (Continuous Integration / Continuous Deployment)
D
Deep learning
Distributed ledger
Direct-Recording Electronic Voting Machine
Debt Management System
Digital Platforms
Digital Signature
Disruptive Technologies
Distribution Management Systems
DNA monitoring technology
E
Explainable AI
F
Financial Management Information System
Firewall
G
Geographic Information System
Generative AI
GitOps
H
Human Resource Management Information System
Hyperwar
Hypertext
I
Internet of things
ID
Integrated Development Environment
Interactive Voice Response
Intrusion Detection System
Inclusive & Accessible Design
Interoperability
K
Keystroke Logger
L
Low‑Code Platform
M
Metaverse
Mixed Reality
Microgrids
MVP (Minimum Viable Product)
N
Natural Language Processing
O
Open Source Software
P
Platform as a Service
Photonics
Public Key Infrastructure
Q
Quantum Computing
R
Ransomware
Reengineering
S
Software as a Service
Satellite Navigation Systems
Supervisory Control and Data Acquisition
Spyware
Supervised Learning
Sandbox
Software Development Kit
Software
U
Unamed Aerial Vehicles
V
Virtual Reality
Virtual Machine
X
XR Extended Reality
Information partners
Grateful to our information partners for helping us share knowledge and reach wider audiences
Thanks to the GovTech Alliance of Ukraine for enriching the glossary with new terminology and aligning key definitions with real GovTech cases.
Thank you, Mariia Sorokina, Yuliia Babchuk and Lena Rukkas, trainees from UGS Foundation, for your valuable contribution to the glossary — from researching information to adapting the terms. Your attention to detail and dedication helped make the project high-quality and accessible to all.
About the GovTech Glossary
The GovTech Glossary is developed and maintained by the Global Government Technology Center (GGTC) in Kyiv — the world’s second dedicated GovTech center and a member of the World Economic Forum’s global network of Centres for the Fourth Industrial Revolution (C4IR). GGTC Kyiv was launched by the Ministry of Digital Transformation of Ukraine and the World Economic Forum, with strategic support from the EGAP Programme, implemented by East Europe Foundation with the support of Switzerland.