From global insights to local practice: GGTC Kyiv hosts GovTech Meetup on the Agentic State

On 30 April 2026, the Global Government Technology Centre (GGTC) Kyiv gathered government, technology, and policy leaders for a GovTech Meetup exploring the emerging concept of the Agentic State and its implications for public sector transformation, with a focus on how these developments are beginning to take shape in Ukraine. The event is part of GGTC Kyiv’s ongoing meetup series, which serves as a platform to connect global insights with local GovTech practice and foster dialogue across the ecosystem.

The meetup was centred around the new report “Making Agentic AI Work for Government: A Readiness Framework”, developed by the World Economic Forum in collaboration with Capgemini and the Global Government Technology Centre Berlin. The programme featured a keynote presentation by Manuel Kilian, Managing Director of GGTC Berlin and co-author of the report, followed by a discussion with Oleksandr Bornyakov, Acting Minister of Digital Transformation of Ukraine, bringing the conversation into the Ukrainian policy and implementation context.

The event opened with welcome remarks from Victor Liakh, President of East Europe Foundation, and Kelly Ommundsen, Head of Digital Inclusion, GovTech and Regulatory Innovation at the World Economic Forum and Member of its Executive Committee.

Ukraine is already making tangible progress in applying AI in the public sector. This is the result of the state’s strategic focus on innovation and the systematic support of digital transformation provided by Switzerland within the EGAP Program. This momentum is clearly reflected in the data: according to Oxford Insights, in the global ranking of government readiness for artificial intelligence adoption, Ukraine ranked 41st out of 195 countries in 2025, rising by 14 positions in just one year. This is a very rapid advancement, and it indicates that Ukraine is already among the countries shaping new practices today

Victor Liakh

President of East Europe Foundation

We are moving from digital services to intelligent, adaptive systems — a shift that requires not just technology, but new approaches to governance, integration and trust. This transformation can only scale through collaboration, and the World Economic Forum works to connect global insights with real-world implementation.

Kelly Ommundsen

Head of Digital Inclusion, GovTech, & Regulatory Innovation, and a Member of the Executive Committee for the World Economic Forum

In his presentation, Manuel Kilian introduced key insights from the report, focusing on how governments can move from early experimentation with AI towards more integrated, agent-driven systems. He highlighted a growing gap between ambition and implementation, where interest in agentic AI is high but progress is often slowed by fragmented approaches and limited prioritisation. A central takeaway is the need to shift from siloed, department-based thinking towards function-based models that allow governments to identify high-impact use cases and scale solutions more effectively across institutions.

Government is, in many ways, an ideal environment for agentic AI, given the scale of repeatable, rule-based workflows. The challenge now is moving beyond the hype to identify where these systems can deliver impact and how to implement them effectively.

Manuel Kilian

Managing Director of the Global Government Technology Centre Berlin

For Ukraine, this conversation is already grounded in practice. Initiatives such as Diia.AI — featured in the report — point to early applications of agentic approaches in public service delivery, positioning the country among those actively exploring how AI can move beyond tools towards more autonomous, outcome-oriented systems.

Building on this, the discussion with Oleksandr Bornyakov, Acting Minister of Digital Transformation of Ukraine, moderated by Kateryna Frolova, Head of GGTC Kyiv, brought a first-hand perspective on how the concept of the Agentic State is being interpreted and operationalised in Ukraine today — from emerging use cases to broader questions of implementation, coordination, and impact

The conversation highlighted a shift from fragmented, service-based delivery towards more integrated and proactive models, where government systems can anticipate user needs and coordinate processes behind the scenes. It also underscored the importance of existing digital infrastructure, including platforms like Diia, as a foundation for scaling agent-driven approaches, alongside the need to enable adoption within institutions and simplify how services are designed and delivered.

In Ukraine’s vision of the Agentic State, the key shift is in how people interact with the government. Instead of navigating multiple institutions and processes, they can interact through a single interface — while the system itself becomes proactive, anticipating needs and delivering services accordingly.

Oleksandr Bornyakov

Acting Minister of Digital Transformation of Ukraine

Ukraine’s experience shows how new approaches to government can emerge in fast-changing and complex environments. At GGTC Kyiv, we bring these approaches into the international GovTech conversation enabling both sharing and exchange across contexts.

Kateryna Frolova

Head of the Global Government Technology Centre Kyiv

The meetup concluded with an open networking session, continuing the exchange beyond the formal programme. As part of the broader GovTech Meetup series, the event contributes to building a collaborative space for Ukrainian and international experts to share insights, showcase practical approaches, and explore the next steps in digital government transformation.

The Global Government Technology Centre (GGTC) in Kyiv became the second GovTech centre in the world after Berlin and the 21st Centre for the Fourth Industrial Revolution (C4IR) in the World Economic Forum network. GGTC Kyiv is supported by Switzerland within EGAP Program, which is carried out by East Europe Foundation, and initiated by the Ministry of Digital Transformation of Ukraine and the World Economic Forum

Global Government Technology Centre in Kyiv

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